Terms And Conditions

  1. Shipping Method
  2. Delivery Service Notice

Each Order Can Enjoy Free Shipping On Purchases Of Hk$600 Or More Before Using The Promo Code (Single Delivery Location Only And Hong Kong Only). Purchases Below Hk$600 Before Using The Promo Code Will Be Subject To A Delivery Fee Of $50.

All Orders To Hong Kong, Https://Makeupgushops.Com/Will Be Shipped By Local Courier Company, Details Below Strong>:

Shipping Method
Freight Order Total Net Value (Hkd)
Delivery Time
Less Than $600
$600 Or More
Working Days
Sf Station/By The Way Smart Locker
1~3 Days
7-Eleven/ Circle K Convenience Store
Business Address/Residential Address
1~3 Days

*All Orders To Hong Kong Are Shipped By Sf Express.

Delivery Range, Time And Cut-Off Time

  • General Delivery Time: Monday To Friday
    *Once The Order Is Confirmed And Payment Is Confirmed, The Item Will Be Dispatched Within 1-2 Days
  • Under Normal Circumstances, Standard Shipping Arrives At The Shipping Address Within 1-3 Business Days. Orders In Remote Areas Of Hong Kong Will Take An Additional 3 To 4 Working Days To Arrive.

If The Product Style Is Not In Stock, The Delivery Time May Be Extended, Depending On The Supplier's Delivery Progress.


It Takes Time

Hong Kong

3-4 Working Days


Special Shipping Arrangements

  • If You Have Any Special Delivery Needs, Please List Them In The "Order Notes" Column Of The Payment Process, And A Makeupgushops.Com Customer Service Representative Will Call You Make Detailed Arrangements And Discuss Feasibility.
  • After Placing An Order, Please Notify Us Immediately Of Any Changes To The Delivery Address So That We Can Arrange It.
Special Arrangement Due To Severe Weather
  • Delivery Service Will Be Delayed When A Gale Signal Is Hoisted, A Red Or Black Rainstorm Warning Is In Effect, Or In Weather Conditions That We Have Determined To Be Unsafe For Delivery. The Company Will Contact You To Change The Delivery Date.
  • The Company Reserves The Right To Amend The Above Terms And Conditions At Any Time Without Prior Notice. In Case Of Any Disputes, The Company's Decision Is Final.
  • Our Company Accepts Visa, Mastercard, Paypal, Fps, All Orders Will Be Settled In Hkd.
  • If Necessary, We Will Charge A Fee Of Hk$0.5 Per Plastic Shopping Bag As Required By Hong Kong Law.

Undeliverable Orders

Some Orders Will Be Returned Due To Unknown Delivery Address, Po Box, Hotel Address, Multiple Deliveries But No One Received.

When The Courier Company Returns The Package To Us, We Will Deduct The Original Shipping Fee And Handling Fee From The Refund, And The Remainder Will Be Processed According To The "Refund Policy" And "Refund Time".

If The Item Is Undeliverable (Including But Not Limited To Incorrect Address, Failed Delivery Attempt By Postal Staff, Mail Was Rejected Or Not Signed, Or Unclaimed Shipment Returned By Courier Company), It Will Be Returned To Makeupgu-Shop .Com. At That Time, We Will Notify Customers By Email To Process The Arrangements For Refunds.

Order Shipping Notice

Most Orders That Have Been Successfully Settled Will Be Shipped Within Two Business Days. If You Choose And Start Shipping The Order When The Order Is Delivered To Our Recommended Shipping Company, We Will Send An "Order Shipping Notice" Email To You On Your Behalf; The "Order Shipping Notice" Email Will Generally Be Sent 1 To 3 Times After Your Order Is Confirmed. Received Within Working Days. The Email Will Specify The Delivery Content, Order Tracking Number And The Web Link Of The Courier Company For Your Online Enquiry Service.

If You Do Not Receive The Email, Please Contact Customer Service Immediately, Please Note That The Email May Be Blocked By The Email Service Provider Who May Mistake It For Spam.

Track Your Order Shipment Progress

All Makeupgu-Shop.Com Customers Can Track Their Orders Anytime, Anywhere. You Can Go To "My Account ≫ My Orders ≫ View History Orders" To View,

Makeupgu-Shop.Com Provides Customers With A Tracking Service To Ensure Peace Of Mind. Customers Can Check The Order By Entering The Order Number In The Email Through The Link On The Confirmation Email:

Sf Express:

Http://Www.Sf-Express.Com/Hk /Tc/Dynamic_Function/Waybill/

Available For Delivery

  • Sf Station
  • By The Way Smart Locker
  • 7-Eleven Convenience Store
  • Circle K Convenience Store
  • Business Address
  • Residential Address

Email Addresses Are Not Accepted.

Notes On Choosing Sf Express

When The Order Is Checked Out, Customers Can Choose To Have The Makeupgu-Shop.Com Package Delivered To Sf Express Station Or To The Designated Industrial/Residential Address.

We Recommend That Customers Contact Sf Express First Or Visit The Sf Express Website To Find Out The Actual Business Hours Of Self-Pickup Points. (Note: The Address And Business Hours Of Sf Express Are Subject To Change Without Prior Notice.)

For Details, Please Call:

Sf Customer Service Hotline: (852) 2730 0273

S.F. Station Address List:

Http://Www.Sf-Express. Com/Hk/Tc/Dynamic_Function/S.F.Network/Sf_Store_Address/

By The Way Smart Locker Address List:

Http://Www.Sf-Express.Com /Hk/Tc/Other_Services/Intelligent_Cabinet/Intelligent_Cabinet_Network/

If You Choose The Self-Pickup Service At Sf Express Station, Please Follow The Steps Below To Collect Your Package At Sf Express Station:

  • A Tracking Number Will Be Attached To The Package When The Order Is Shipped. Customers Can Track The Package And See If It Has Arrived At The Sf Station Of Your Choice.
  • Sf Express Will Contact Customers By Phone Or Text Message.
  • Customers Should Pick Up The Package Within Three Days After Being Contacted By Sf Express. Overdue Items That Have Not Been Picked Up Will Be Returned To Makeupgu-Shop.Com.
  • After The Goods Are Shipped, If You Need To Change The Address, Please Contact Sf Express To Make Other Arrangements. Derived Additional Costs Must Be Paid Out Of Pocket.
  • If The Customer Fails To Receive The Package Due To Personal Reasons, Please Contact Sf Express To Make Arrangements. If The Shipment Fails To Be Delivered Repeatedly, Your Order May Be Cancelled And The Company May Not Issue A Refund.
  • Please Double-Check That The Entered Hong Kong Phone Number (+852) Can Receive Hong Kong Text Messages And Make Sure It Is Correct.